Please take a moment to read through our SpALON policies. In order to obtain your desired appointments, please book your appointment far enough in advance to ensure availability. You are required to book a New Guest Consultation, a Sensitivity Patch Test and a 15-minute complimentary consultation prior to first time services.
Please call 847.382.6742 to schedule your appointments or Book Online. NO gaurentee that your on line booking will remain in the exact spot that you book it. Appointments must flow for our stylists. Requests for SpALON services is high as our promise is to repair, transform, maintain and control damage done by conventional products. New guests MUST book a ‘Complimentary Consultation’ in order to evaluate your personal service requirements.
All appointments are designed to allow appropriate times for your services. Please allow yourself enough time for travel, parking and check-in. Please arrive 15 minutes prior to your scheduled services to settle in, breathe in our soothing aromatherapy and fill out any required forms. Please note that a late arrival will limit your timing for services.
Cancellations and Reschedules require a 48 hour notice to avoid fees. After 3 reach-outs to confirm your SpALON appointment without reply we reserve the right to cancel your appointment. Prices and Hours are subject to change without notice at any time.
We do not accept gratuities on credit cards. We do accept checks with gratuities included. Cash is appreciated. Gratuities now available on Zelle.
Please leave your valuables at home as we will not be held responsible for lost or misplaced items.
Please do not bring your own personal beauty products for use in the SpALON. Respectfully refrain from ANY wearing perfume.
Unused product exchange within 7 days of purchase, NO refunds. Any item not purchased through the SpALON will NOT be guaranteed effective.
Once arrived, as a courtesy to others relaxing, please silence ALL your electronic mobile devices.
Our staff will give you undivided attention while you are here. Please telephone reception with any questions that you may have.
We look forward to SpALONing you soon! Thank you!